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ZANTEL RENAMES ITS MOBILE INTERNET SERVICES

Dar es Salaam, February 15, 2012

Zantel, a subsidiary of Etisalat and the most trusted name in mobile broadband and Internet services in Tanzania has announced the change of name of its prepaid internet services to ezyNet maintaining its attributes of being fast, reliable, convenient and affordable. With ezyNet a Zantel customer will enjoy various bundle offers that have additional bandwidth and will be able to subscribe to a bundle as many times as they would wish.

In addition to this they have also introduced two new offers for its modems to suit every customer’s preference and pocket. On the first offer the modems come already bundled; TSH 30,000 modem bundled with 250MB, TSH 49,000 modem bundled with 2500MB and TSH 80,000 modem bundled with 4000MB. On the second offer the modems come with free CDMA airtime; TSH 30,000 modem comes with TSH 3,000 airtime, TSH 49,000 modem comes with TSH 30,000 airtime and TSH 80,000 modem comes with TSH 70,000 airtime.

Ahmed Mokhles, Zantel Chief Commercial Officer says the new offer is in line with Zantel's mission of increasing internet penetration and usage by proving connectivity to all. "As market leaders on mobile broadband we are constantly coming up with new and relevant offers to maximize on customer’s experience in offering them value for money. This is a new concept in this market and are confident our customers’ expectations will be met through the added new bundles and doing away with all restrictions allowing our customers to subscribe to the bundles as many times as they wish.” affirmed Mr. Mokhles.  

Download press release here.

ROUP RECOGNIZED FOR LEADERSHIP IN SOCIAL MEDIA MHEALTH, E-COMMERCE AND SOCIAL RESPONSIBILITY

Dar es Salaam, February 06, 2012

In September 2011, Etisalat`s Group Chief Commercial Officer and Chairman of Zantel Essa Al Haddad, launched a joint program between Etisalat Group, Qualcomm and D-Tree International to bring a new mobile health Initiative to Tanzania. Etisalat and D-tree International, the program uses mobile technology to support front line health practitioners to provide high quality counselling, preventive care and treatment to women and children.  Etisalat and Qualcomm from their parts provide connectivity, handsets and technology to the programs while D-tree International, in conjunction with the Ministry of Health of Zanzibar and various leading international non-governmental organizations deploy the service. The program is the first mhealth initiative in Tanzania that combines companies’ expertise in developing mHealth applications with focus areas including the treatment of children, maternal health and chronic diseases.

Through this innovative venture, Etisalat has been shortlisted under the Best Mobile Health Innovation category at the 2012 GSMA's Best Mobile Health Innovation Awards slated to take place during the Mobile World Congress in Barcelona on February 28, 2012.

Etisalat Head Office

Download press release here.

ZANTEL MAKES NEW APPOINTMENTS

Dar es Salaam, January 30, 2012

Zantel, part of Etisalat Group and the most innovative mobile company in Tanzania in its endeavor to grow local talent has made 2 new appointments as it realigns its Commercial department. The new appointees are Ahmed Seif who is now the Commercial Director/Project Management Office and Sarah Mwigune who becomes the Customer Experience Director. The appointments were effective from January 15, 2012.

Ahmed Mokhles, Zantel Chief Commercial Officer commenting on the appointments said that they are in line with company strategy to realign the commercial department to be headed by qualified and experienced personnel who will be key in growing the business. “Their roles are quite crucial to the business and we are proud that local Tanzanians are taking up the lead in the company to ensure we keep growing not only in terms of business but in nurturing local talents as well.” said Mr. Mokhles.

Ahmed Seif holds a Bsc in Engineering from the University of Dar es Salaam. He will be dealing with Projects in line with Zantel Commercial strategy in Tanzania. Among the projects which Ahmed was involved in is the East African submarine cable system (EASSy), Epiq Nation, Consortium Fibre Project in Tanzania, Seychelles Submarine Cable system, Zantel Network Rollout and various Zantel commercial products in the market. With a background in technology Ahmed will add value to the commercial team by bring more technological innovation in the Tanzanian Market.

As the new Director of Customer Experience Sarah Mwigune is in responsible for ensuring Zantel customers are satisfied with our services as well as champion marketing initiatives.  Prior to her appointment she was in charge of Zantel Retention team a section of customer experience department. She has over 11 years work experience on customer service.

ZANTEL RE-LAUNCHES ITS MOBILE MONEY SERVICES

Dar es Salaam, Tanzania: January 25, 2012

Zantel, a subsidiary of Etisalat today re-launched its Mobile Money Service Zpesa. The new service has been upgraded and spiced up with a Micro Insurance option catering for the mass market. The new offering dubbed ‘Ezy Pesa is a revolutionary enhancement to Zantel’s freshly re-launched Mobile Finance Service.

EZY Pesa is upgraded and improved to offer competitive rates to its consumers and agents. In addition to sending, receive money, purchasing air time, EZY Pesa users  will now be able to pay their utility bills and other services to subscribed business and companies. Customers will also be able to pay salaries to employees, send money other users in a fast and affordable manner.

“The secret for the success of this service is the simplicity of the process. A customer can use “EZY Pesa” as quickly and most affordable service which cater for the general public. The customers will source these services from our various Agents all over the country.” Said Etisalat Group Senior Vice President Commercial Mr. Ahmed Mokhles

Deputy Minister of Communication, Science and Technology Hon. Charles Kitwanga and National Insurance Corporation (NIC) Chairman Ambassador Charles Mutalemwa unveil the new insurance policy called Farijika offered exclusively by Zantel's Ezy Pesa and NIC. Looking on are Zantel's CEO Ali Bin Jarsh and CCO Ahmed Mokhles.

Download press release here.

ZANTEL APPOINTS NEW MARKETING DIRECTOR

Dar es Salaam, January 16, 2012

Zantel, part of Etisalat Group and the most innovative mobile company in Tanzania is pleased to announce the appointment of Mr. Brian Karokola as its new Marketing Director and Mr. Deo Kwiyukwa as the Head of Distribution and Indirect Sales effective from Monday January 02, 2012.

Mr. Karokola’s new role as Marketing Director will be to oversee marketing strategic planning programs, corporate communications with focus to retail revenue streams and overall brand building. This position is key in continuing to grow Zantel’s brand and market share in Tanzania.

Ahmed Mokhles, Zantel Chief Commercial Officer endorsing the appointments said that Zantel is the employer of choice for Tanzanians and the home to grow local talent. “I am proud to announce the appointment of Mr. Karokola as the Marketing Director making Zantel a pioneer among Mobile Network Operators to appoint a local to head its marketing function. This is in line with Etisalat Group’s commitment to invest in local talent.” asserted Mr. Mokhles.

Brian Karokola holds an MBA in Marketing and has recently completed a 12 month HiPo program, an on job training for telecommunication commercial leadership program offered jointly by Etisalat Academy in UAE and the Harvard Business School USA.  

As the new Head of Distribution and Indirect Sales Deo Kwiyukwa is in responsible for overall distribution, indirect Sales team, to oversee country Distribution Drive as well as to enhance and expand Zantel product reach throughout the country. Prior to his appointment he was in charge of Zantel’s Own Channel Manager responsible for shops and Customer Care Centres. He holds an MBA venturing in Marketing.

ZANTEL INTRODUCES CHAMPIONS PROGRAM

Dar es Salaam, January 09, 2012

Zantel the most innovative and fastest growing brand in Tanzania today has introduced the first of its kind Champion Program in the region whereby all its call centre agents are part of a customer experience imitative to professionally mold them into skillful service providers. The aim of the Champion Program is to offer on the job training for these call centre agents in order to improve their skills sets in customer experience, sales and marketing as part of their career growth.

Ahmed Mokhles, Zantel Chief Commercial Officer said the aim of starting the Champion Program is to integrate the call centre into a revenue stream. “The Champion Program provides an opportunity for call centre agents to upsell Zantel products and services and thus earn an extra income. The champions will also undergo regular trainings in best practices on customer experience, sales and marketing equipping them with the right skills to join other departments in the organization within a year.” confirmed Mr. Mokhles. In conjunction with the Human Resources department best champions will be selected and offered positions in various departments ensuring they grow with the company and become future managers. 

Ali Bin Jarsh, Zantel Chief Executive Officer says the Champion Program is yet another initiative aimed at identifying, nurturing and strengthening local talents by offering them opportunities to grow with the company. “We want Zantel to be identified as the employer choice for young Tanzanians where we provide equal opportunities for all in terms of career development and in nurturing future managers. That will be our biggest contribution to Tanzania. We started with the Graduate Trainee Program that was successfully carried out and now the Champion Program showcases our commitment to growing local talent.” illustrated Mr. Jarsh.

Part of Zantel Call Centre Champions in a group photo with their certificates after graduation. The Zantel Champion Program specifically set up for all its call centre agents to be part of a customer experience initiative to professionally mold them into skillful service providers.

ZANTEL APPOINTS NEW ZANZIBAR HEAD OF COMMERCIAL

Zanzibar, Monday December 19, 2011

Zantel, the leading mobile company in Zanzibar is pleased to announce the appointment of Mr. Mohammed Mussa Head of Commercial Zanzibar effective from Tuesday December 13, 2011.This position is key to continuing to improve Zantel’s Commercial operations in Zanzibar.

Mohammed Mussa will be in charge of the Zanzibar Commercial function and he will be responsible for the 4 verticals of Commercial function, which includes Consumer Sales, Corporate Sales, Marketing and Customer Experience.

Ahmed Mokhles, Zantel Chief Commercial Officer commenting on Mohammed Mussa’s appointment said his appointment is strategic so as to give importance to the Zanzibar customers and Commercial function in particular. “We are a market leader in Zanzibar and as the Head of Commercial for Zanzibar his role is to ensure we maintain our status and keep our promise to our customers through fast, reliable service delivery and customer experience.”

Mr. Mussa joined Zantel 12 years ago as a System Administrator and held the positions of IT Manager and Key Account Manager in Zanzibar.

ZANTEL CORPORATE SOLUTIONS IMPRESSES AT THE TANZANIA MINING AND ENERGY CONFERENCE & EXHIBITION (TMEC 2011) IN ARUSHA

Dar el Salaam, Monday October 31, 2011

Zantel was the Platinum sponsor and sole telecom operator at the just concluded Tanzania Mining and Energy Conference and Exhibition held in Arusha on October 19 – 20, 2011. Zantel had the opportunity to showcase our Corporate Solutions to the major the mining and energy companies in Tanzania. Zantel also hosted a Lunch on Day 1 of the conference.

The conference was inaugurated by the Minister of Minerals and Energy Hon. William Ngeleja who also visited our Corporate Solutions exhibition stand and met with our Corporate Solutions Director Michael Magambo and the rest of the team that included Emmanuel Joshua, Charles Kessy, Yodas Mwanakatwe and Timea Chogo.

The conference was an ideal opportunity for Zantel to present our Corporate Solutions as the calibre of attendees included international investors, industry experts, Tanzanian decision makers, development partners and donors, as well as other key actors and partners in Tanzania’s extractive industries.

Zantel’s exhibition stand at the Tanzania Mining and Energy Conference & Exhibition (TMEC) 2011 held at Ngurdoto Hotel in Arusha.

All participants of TMEC conference in a group photo with the Minister for Minerals and Energy Hon. William Ngeleja.

Zantel Corporate Account Manager Charles Kessy (left)  welcomes Arusha District Commissioner Raymond Mushi to Zantel stand at the exhibition.




Zantel Corporate Sales Director Michael Magambo speaks to Hon. William Ngeleja Minister for Minerals and Energy when he visited Zantel’s stand as one of the Platinum sponsors of TMEC 2011 Conference.

Zantel’s team at the conference from left Charles Kessy, Yodas Mwanakatwe, Emmanuel Joshua, Michael Magambo and Timea Chogo.

EASY CABLE UNDERGOING MASSIVE CAPACITY UPGRADE

Zanzibar, Thursday October 6, 2011

Zantel as a member of consortium with Tigo and Airtel signed an MOA with Zantel, a shareholder of the EASSy cable project last week hosted a meeting in Zanzibar for all EASSy Investment parties Procurement Group to decide the procurement process of EASSy first system upgrade. The group agreed to award the upgrade project to Alcatel-Lucent Submarine Networks France which is the same company that originally laid the cable.

EASSy is the first cable system to be upgraded in a short time as it was commissioned only in August 2010 and due to high demand for the EASSy cable and at the end of this upgrade 160gpbs capacity will added on to the fiber.

"EASSy has the final equipped capacity of 1.4 Tbps. The initial capacity configuration was 30 Gbps and so far 80 % has already been utilized in one year span due to huge demand .Now the system is getting upgraded into another 160Gbps." Explained Zantel Fiber Manager Santhosh Kumar. The upgrade has already started and is expected to be complete by February 2012 whereby EASSy will become the biggest capacity provider in Tanzania.

Members of the EASSy Investment Parties Procurement Group in deliberations during their meeting held at the Zanzibar Serena Hotel.

Members of the EASSy Investment Parties Procurement Group in deliberations during their meeting held at the Zanzibar Serena Hotel.

The delegates also had time to go sightseeing at historical attractions
around Unguja.

ZANTEL, AIRTEL & TIGO WITH GOVERNMENT FOR JOINT FIBER NETWORK

Dar el Salaam, Tuesday October 4, 2011

Zantel as a member of consortium with Tigo and Airtel signed an MOA with government in which the 3 companies will jointly develop a fiber network throughout the country. This joint venture is a first in Tanzania that will see fiber technology spread throughout the country. Each consortium member will contribute equally towards the project which has already started as can been seen with ongoing digging alongside the roads including right in front of Zantel Park.

Present at the MOU signing was our CFO Arthur Hudson on behalf of our CEO, Airtel Managing Director Sam Elangalloor, Tigo CEO Marcelo Aleman, Permanent Secretary Ministry of Communication Science and Technology Dr. Frolens Turuka and Director of ICT from the Ministry Eng. Dr. Zaipuna Yonah.

Copy of the signed MOA.

Permanent Secretary Ministry of Communication Science and Technology Dr. Frolens Turuka signs the MOA as representatives of the consortium look on..

Permanent Secretary Ministry of Communication Science and Technology
Dr. Frolens Turuka presents a copy of the MOA to Zantel's CFO Arthur Hudson.

ZANTEL PIONEERS FIRST MOBILE HEALTH INITIATIVE IN TANZANIA

Dar el Salaam, Tanzania and Abu Dhabi, UAE. 13 September, 2011:

Etisalat`s Group Chief Commercial Officer and Chairman of Zantel; Essa Al Haddad, has announced a joint program between Etisalat Group, Qualcomm and D-Tree International to bring a new mobile health Initiative to Tanzani.

Working closely with the Government of Zanzibar, Etisalat and D-tree International will use mobile technology to support front line health practitioners to provide high quality counseling, preventive care and treatment to women and children.  Etisalat and Qualcomm from their parts will provide connectivity, handsets and technology to the programs. D-tree International, in conjunction with the Ministry of Health of Zanzibar and various leading international non-governmental organizations, will deploy the service.

Commenting on this initiative Al Haddad said: - “This partnership is part of a broader collaboration, which combines companies’ expertise in developing mHealth decision support applications integrated with sustainable technological backbone for scalable mobile solutions. Focus areas will include projects in the treatment of children, maternal health and chronic diseases.”






Permanent Secretary Ministry of Health Zanzibar, Dr. Mohamed Jiddawi (left) speaks at the launch of the Mobile Health (mHealth) initiative in Zanzibar between Etisalat (Zantel), Qualcomm and D-Tree International that will use mobile technology to support health practitioners to provide counseling, preventive care and treatment to fight malnutrition in children and secure safe deliveries for pregnant women.

Download press release here.

ZANTEL DONATES LCD SCREENS FOR ZANZIBAR INTERNATIONAL AIRPORT

Zanzibar, August 2011:

On Friday 12th August Zantel had the privilege of presenting to the Zanzibar Minister of Communication and Infrastructure Hon. Hamad Masoud Hamad LCD screens that will be placed at Zanzibar International Airport. The 2 LCD 46 inch screens will be placed at the VIP Lounge and Departure Lounge and is part of Zantel’s contribution towards the modernization and digitization project of the Zanzibar International Airport.

The screens were presented to the Minister by our Government Relations Manager Charles Jutta and also in attendance was Mr. Abdulla H. Kombo, Principal Secretary in the Ministry of Communication and Infrastructure who is also a Zantel board member.

In his speech Minister Hamad thanked Zantel for their support and for heeding to his request for screens to be placed at the Zanzibar airport.

Zantel Government Relations Manager Charles Jutta (left) presents an LCD screen to the Zanzibar Minister of Communication and Infrastructure Hon. Hamad Masoud Hamad (right) that will be placed at the VIP Lounge and Departure Lounge at the Zanzibar International Airport. The donation is part of Zantel’s contribution to the ongoing modernization project of the
Zanzibar airport.

Zanzibar Minister for Communication & Infrastructure Hon. Hamad Masoud Hamad makes his speech during the handing over ceremony of the LCD screens donated by Zantel for the Zanzibar International Airport. Seated next to the Minister is the Ministry's Principal Secretary and Zantel Director Mr. Abdulla H. Kombo and Zantel Government Relations Manager Charles Jutta.

Zanzibar Ministry of Communication & Infrastructure officials, Zanzibar International Airport officials and Invited guests follow proceedings during the handing over ceremony of LCD screens donated by Zantel that will be placed at the VIP and Departure Lounges at the Zanzibar International Airport as part of its ongoing modernization and digitization of the airport.

RWANDA ICT MINISTER VISITS ZANTEL

Dar es Salaam, July 29, 2011:

This week, Zantel was privileged to host Rwanda's Minister for ICT Hon. Dr. Ignace Gatare who had paid a courtesy visit with his Tanzanian counterpart in Tanzania Hon. Prof. Makame Mbarawa, Minister for Communication, Science and Technology.

Zantel EXCO led by Chief Technical Officer Moncef Mettiji, Chief Commercial Officer Norman Moyo, Chief Financial Officer Arthur Hudson and Chief Human Resource Officer Hussain Kunju and senior Directors and Managers held a closed door meeting with both dignitaries and their entourages made of senior ministry officials from both countries.




Rwanda Minister for ICT Hon. Dr. Ignace Gatare (centre) makes a comment during his courtesy visit of Zantel to learn more about the EASSy fiber cable whose EASSy landing station is located at Zantel Head Office in Dar es Salaam. Seated right is his Tanzanian counterpart Hon. Prof. Makame Mbarawa and on the left is Zantel's Chief Technical Officer Moncef Mettiji.

Zantel Chief Commercial Officer Norman Moyo takes through a presentation on the EASSy cable Rwanda Minister for ICT Hon. Dr. Ignace Gatare and his Tanzanian counterpart Hon. Prof. Makame Mbarawa when they paid a courtesy call to Zantel at the beginning of this week..

Hon. Prof. Makame Mbarawa Tanzania's Minister for Communication,
Science and Technology speaks to the media after a courtesy visit of
the EASSy landing station located at Zantel Head Office in Dar es Salaam.
With him is his Rwandan counterpart Hon. Dr. Ignace Gatare (in glasses)
and Zantel Chief Commercial Officer Norman Moyo..

Download press release here.

ZANTEL PARTNERS WITH TRANSFER-TO FOR INTERNATIONAL AIRTIME TRANSFERS

Dar es Salaam, July 19, 2011:

Zantel today has launched a new airtime transfer service that will enable its prepaid customers to receive airtime from relatives and friends living abroad. This is another first for Zantel, known for our innovative services that are customer centered, catering for all communications needs. In conjunction with TransferTo, a global airtime payment center that interconnects mobile operators’ prepaid systems and available in over 40 countries worldwide, Zantel customers will know be able to recharge their phones using multiple channels such as phone to phone, web to phone and Point of Sale (POS) to phone.

Brian Karokola, Zantel Ag. Marketing Director said this new service will “Through this innovative service Zantel once more demonstrates its commitment to delivering services by responding to its customers’ needs and expectations. It is a convenient and affordable airtime transfer service that that is easy to use anytime anywhere and working with TransferTo gives Zantel instant access to the global network of airtime sending partners worldwide.”

Download press release here.

ZANTEL LAUNCHES FIRST OF ITS KIND APPS STORE IN TANZANIA

Dar es Salaam, July 11, 2011:
Etisalat has partnered with Smartphone Company EMS to develop a new Mobile Application Store for Blackberry customers. Launching initially in Tanzania where Etisalat operates under the name of Zantel, the move is a first for Sub Saharan Africa.

The Zantel Blackberry App Store will give customers access to a wide range of content including entertainment, games, Instant Messaging, social networking, news, weather and working tools such as word/ calendar etc.

Group Chief Marketing Officer for Etisalat, Mr. Essa Al Haddad, said Zantel was well known in the Tanzanian market for providing innovative products and services.

Download press release here.

ZANTEL HOSTS DINNER PARTY FOR MEMBERS OF PARLIAMENT IN DODODMA

Dodoma, Friday July 8, 2011:

On Friday evening Zantel hosted a dinner party for Members of Parliament at Bunge premises in Dodoma. This was the first dinner party to be hosted by Zantel and MP'S were impressed with the gesture. Zantel was represented by CTO Moncef Mettiji, Ag. CHRO Hussain Kunju, Ag. Marketing Director Brian Karokola, Government Relations Manager Charles Jutta and Director of Strategy & Business Performance Shinuna Kassim as well at Central Region RSM Kennedy Ndonondo. The dinner event is part of Government Relations initiatives to enlighten the government both in the mainland and Zanzibar about Zantel's role and contribution to the country and telecom industry at large.
 
The Guest of Honor at the dinner was Deputy Speaker Hon. Job Ndungai who was flanked by Hon. William Lukuvi Minister of State Prime Minister's Office, Hon. Makame Mbarawa Minster of Communication, Science and Technology and Hon. Tindu Lissu representing the Leader of Opposition in Parliament. The Members of Parliament were impressed with our progress especially in data and internet services and many of them purchased modems at the event. Parliament Offices in Dodoma, Dar and Zanzibar were presented with 20 modems and 3 Blackberry phones.

Zantel Chief Technical Officer Moncef Mettiji makes his speech
at the dinner event.




Zantel Ag. CHRO Hussain Kunju keenly listens to the speeches
at the dinner event.




Zantel CTO Moncef Mettiji presents modems and Blackberry phones to the Deputy Speaker Hon. Job Ndungai for parliament offices in Dodoma, Dar es Salaam and Zanzibar..



Extra Bongo dancers entertaining guests at the dinner event.




Members of Parliament show off their dance moves on
the dance floor.

ZANTEL LAUNCHES NEW YOUTH LIFESTYLE PRODUCT

Dar es Salaam, Wednesday June 29, 2011:

Zantel, the fastest growing and most innovative brand today launched a first of its kind youth product called Epiq Nation that will offer calls, internet, SMS and value added services. Epiq Nation loosely means ‘something larger-than-life’ and is a lifestyle value product tailor made for the youths.

Epiq Nation is a daily subscription service and a customer will enjoy free 15 minutes to call Zantel to Zantel, thereafter call for only 10 cents (TSH 0.1) per second, as well as get 300 SMS, free mobile (GPRS) internet browsing, free 50 MMS, a ringback tone. All these benefits for a daily subscription fee of TSH 500. Epiq Nation is the most competitive youth product in the market today in terms of value and affordability and it is aimed at attracting many new customers to the Zantel network.

Norman Moyo, Zantel Chief Commercial Officer officiating at the launch said Zantel is moving away from the price wars and is focusing on value based products that fit into today’s lifestyle. “Zantel brand is associated with innovation as is evident with our wide product portfolio, quality service and customer experience. Epiq Nation is the new addition with a concept that focuses wholly on the lifestyle of the customer to enable them save money from their daily expenses leaving them with enough to communicate with their family and friends. We are bringing a revolution in the telecom industry where our message is it is no longer about making calls but it is all about a lifestyle.” Elaborated Mr. Moyo.

Download press release here.

ZANTEL LAUNCHES FREE INTERNET CAFÉ IN MBAGALA

Dar es Salaam, June 24, 2011:

Zantel, the most trusted name in broadband and Internet services in Tanzania today launched a state of the art internet café aptly called ZNET in Mbagala Zakim area in the heart of Dar es Salaam. The internet café, a first and innovative project in to be launched in Tanzania, is part of Zantel’s Corporate Social Responsibility (CSR) initiative to offer free computer and internet training to the masses. This initiative will help to address the problem of internet penetration and consequently make internet services available to the entire community where ZNET café are available.

The ZNET project has been made possible after improvement of internet infrastructure and technology through the EASSy cable that has penetrated to more areas in the country and has significantly reduced the cost of internet services.

Norman Moyo Zantel Chief Commercial Officer said giving back to community is in line with Zantel’s mission of ensuring we provide communication services to all. “With the coming of the EASSy cable of which Zantel is a shareholder and landing partner in Tanzania, we have enough capacity to enable us carry out this noble project and currently we have a class of 40 students already undergoing free training at the centre and have plans to open up more internet cafes around the country. We are appealing for more partners to collaborate with us in rolling out this project nationwide by providing us with more funds to enable us achieve our dream of opening up more ZNET cafes around the country.” added Mr. Moyo.



Minister for Communication, Science and Technology Hon. Makame Mbarawa cuts the ribbon to officially launch the Zantel internet café ZNET located in Mbagala Zakem, Dar es Salaam. With him Zantel Chief Commercial Officer Norman Moyo.

Download press release here.

ZANTEL INTRODUCES HIGHLIFE CARD

Dar es Salaam, May 19, 2011:

Zantel today launched the much anticipated Highlife Card as part the final piece of its lifestyle value package for her high value customers. The Highlife Value package is a subscription based offering that is made up of 3 attributes, Voice, Data (internet) and a loyalty program that rewards customers for their usage on voice. This package offers a flat rate of TSH 3 per second WORLDWIDE with key 25 International Countries

Highlife package is a classy package tailor made to cater the customer experience on the communication needs and wants, introducing the Highlife Card will complete and enhance this experience.

Brian Karokola, Zantel Ag. Marketing Director commented: “The Highlife value package was a first for Tanzania as it offers value for money and today we are introducing the Highlife card that is set to continue to offer the premium Highlife experience our customers are used accustomed to. We have now delivered on our promise of a good customer experience; simply join the Highlife family today
to enjoy it.”

Download press release here.


Zantel Ag. Marketing Director Brian Karokola (left) showing the new Highlife Card at the launch event held at the Highlife Lounge in Mikocheni. With him are Zantel Head of PR, Events & Sponsorships (Centre) and Head of Customer Care Timea Chogo.



Highlife Customers Deesh Grewal (left) and Kasongo Jackson Chilufya (right) show off their New Highlife Cards that were presented to them by Zantel Retention Manager Sarah Mwigune at the launch of the Highlife Card held at the Highlife Lounge located at Isale House in Mikocheni.

Brenda Masangwa Highlife partner representative from Kibo Palace Arusha speaks to the media at the launch of the Highlife Card. Standing from left Holiday Inn Sales & Marketing Manager Ian Mathews and Zantel Ag.Marketing Director Brian Karokola

ZANTEL MAKES MILLIONAIRES IN 84 DAYS

Dar es Salaam, May 12, 2011: Zantel, the fastest growing and most innovative telecom company in Tanzania today, has launched a Mega SMS promotion aptly called "ZARI" that will give all Zantel customers a chance to win TSH 1 million a day for the next 84 days, TSH 1 million every week for next 12 weeks and TSH 10 Million to be given out as the grand prize, starting from today. A total of TSH 160 million will be given away as cash prizes to winners.

Speaking during the launch event, Brian Karokola, Ag. Zantel Marketing Director explained that the essence of the promotion is to reward Zantel customers for their loyalty to Zantel with the cash prizes that will come in handy in their day to day activities. "We are known for being generous to our customers and through this promotion we will once again put lots of smiles on the faces of Zantel customers. Everyone stands a chance to win a prize from Zantel as we are giving out cash prizes and proving latest and affordable technology with laptops with a whole year connectivity and Blackberry phones with 6 months internet connectivity.
Download press release here.



Zantel Marketing Director Brian Karokola (seated left) speaking at the launch of ZARI SMS an new promotion for Zantel customers to win TSH 1 million daily, internet connected laptops, Blackberry phones and instant airtime. With him is Zantel Head of PR, Events & Sponsorships William Mpinga..

Zantel Slashes Price of Modems

Dar es Salaam, April 05, 2011: Zantel, the most trusted name in mobile broadband and Internet services in Tanzania today announced that it had slashed down the price of its Internet modems from TSH 49,900 to TSH 25,000 in its promotion that will take place countrywide. To make the offer even more exciting Zantel has doubled the volumes on selected bundles on EZY NET without changing the price.

This huge price reduction is in line with Zantel's mission of ensuring that more people own personal internet modems to increase internet penetration and usage of its high speed internet connectivity at the best rates available in the market.

Brian Karokola, Zantel Ag. Marketing Director expressed Zantel's commitment to provide Internet connectivity for all. "As market leaders on mobile broadband we are constantly working towards improving our services like upgrading the network and increasing our coverage. We are currently undergoing extensive core network upgrade to ensure we increase internet coverage in suburb areas and outskirts of major cities in the country. From January this year we have opened up new towers in Njiro in Arusha, Wete in Pemba and Kigoda in Bukoba and we shall be opening up more in the course of the year. This is to ensure all Tanzanians, from all walks of life can access quality internet services. Expounded Mr. Karokola.
Download press release here.

25 Graduates Confirmed into Professional Profiles

Dar es Salaam, April 06, 2011: Zantel graduate trainees that joined the organization in its First Graduate Program in 2009 were confirmed and received their employment letters in a short ceremony held recently. The aim of the graduate program is to recruit young, talented and ambitious Tanzanians to join the expanding Zantel family at the same time develop their skills in their areas of specialization.

36 graduates out of 200 applicants succeeded in joining Zantel's first graduate program and were attached to the IT, Technical and commercial departments out of which 24 completed the 2 year training, 15 in Technical department and 9 in Commercial Department.

Hussain Kunju Zantel Chief Human Resource Officer says the program was designed to deliver diverse intensive on the job and formal professional development. "We are proud of our Graduate Training Program as it has surpassed our expectations and this can be attributed hard work put in by the trainees. We are keen to continue with this program to ensure we give young Tanzanians opportunities to learn, gain experience and to contribute to the development of Tanzania's telecom industry."
Download press release here.



Zantel Chief Human Resource Officer Hussain Kunju presenting
a certificate of confirmation to Erick Kamamba from IT department
after finishing the Zantel Graduate Trainee Program.
Looking on is Zantel Chief Technical Officer Moncef Mettiji.



The former Graduate Trainees in group photo after receiving
their certificates.

Deputy Minister for Communication, Science and Technology Visits Zantel

Dar es Salaam, April 08, 2011: Last week, Zantel was privileged to host the Deputy Minister for Communication, Science and Technology Hon. Charles Kitwanga. Zantel EXCO led by the Chief Executive Officer Ali Bin Jarsh, Chief Technical Officer Moncef Mettiji, Chief commercial Officer Norman Moyo, Chief Financial Officer Arthur Hudson and Chief Human Resource Officer Hussain Kunju and senior Directors and Managers held a closed door meeting with the Deputy Minister who was accompanied by Ministry officials.

The aim of the Deputy Minister's visit was to learn more about Zantel, our growth, future plans, challenges, competition as well as progress on the EASSy Fiber cable.

After the closed door meeting the Minister addressed the media informing them of his visit to Zantel and the issues they discussed with Zantel Management.
After the press conference the Minister was taken on a tour of the EASSy cable landing station.

Hussain Kunju Zantel Chief Human Resource Officer says the program was designed to deliver diverse intensive on the job and formal professional development. "We are proud of our Graduate Training Program as it has surpassed our expectations and this can be attributed hard work put in by the trainees. We are keen to continue with this program to ensure we give young Tanzanians opportunities to learn, gain experience and to contribute to the development of Tanzania's telecom industry."
Download press release here.



Deputy Minister for Communication Science and Technology
Hon. Charles Kitwanga with Zantel CEO Ali Bin Jarsh during the
Minister's visit to Zantel headquarters in Dar es Salaam.




Zantel CEO Ali Bin Jarsh shows Deputy Minister for Communication
Science and Technology Hon. Charles Kitwnga the EASSy fiber
cable landing station based at Zantel headquarters in Dar es Salaam.





Zantel CTO Moncef Mettiji explains a point to Deputy Minister
Hon. Charles Kitwanga during his visit of Zantel headquarters as
Zantel CEO Ali Bin Jarsh and Zantel CCO Norman Moyo keenly listen.

Zantel Set To Increase Data Services Countrywide

Dar es Salaam, March 29, 2011: After dominating with good performance for data & Internet - the Zanzibar Telecoms Limited (ZANTEL) are anticipating improving its data Internet services and increasing access closer to the user in the entire country by the end of May this year.

The leading mobile broadband provider in the country, ZANTEL is set to expand its own network this year on the mainland and Zanzibar. In an interview with Business Times held this week, the Chief Commercial Officer (CCO) for ZANTEL, Norman Moyo, said through the Code Division Multiple Access (CDMA) technology, the firm has geared up to extend more Internet towers in the entire country presumably by end of May this year so to improve data and get closer to the users.

"Well, our performance in data and Internet business has been great and through this CDMA platform we have managed to roll-out Internet services countrywide with the exceptions of Singida and Kigoma. Albeit, we will soon be able to cover the whole country in all over major towns," the CCO stated.
Download press release here.

ZANTEL INTRODUCES UMOJA TARIFF

Dar es Salaam, March 22, 2011: Zantel, today launched a new tariff called Umoja Tariff that is set to be the talk of the market making Zantel the most affordable and innovative network. With Umoja Tariff a Zantel customer based in Dar es Salaam and Zanzibar will from today make calls to other networks for only TSH 2.50/sec compared to other network's TSH 3/sec making Umoja Tariff the most competitive in the market to date. Customers will at the same time make Zantel to Zantel calls for only TSH 0.25/sec (quarter shilling) daily between 11pm and 8am.

Brian Karokola Zantel A/g. Marketing Director talking about Umoja Tariff said "Zantel is known for being an innovative brand associated with value based propositions that cater for all market segments. We know our people love to talk and we are simply offering what they which are value to allow them talk longer for less." Umoja tariff is for customers based in Dar es Salaam and Zanzibar only.
Download press release here.

Zantel Launches New CDMA Sites in Pemba

Dar es Salaam, March 17, 2011: In its endeavor to maintain its mark as the leading mobile broadband provider in Tanzania, Zantel this week launched 2 new CDMA (internet) sites at Wete and Chake Chake areas on Pemba Island. Internet connectivity is on high demand as the island is growing economically as new businesses are coming up attracting more visitors to the island.

The new CDMA sites at Wete and Chake Chake will serve various businesses, offices, institutions and homes within the area, with major beneficiaries being the hoteliers, government offices, the main hospital and schools within the area. Commenting on the new sites Zantel Chief Commercial Officer Norman Moyo says the Zantel is the leading mobile broadband provider due to its exceptional data services in terms of network coverage, quality of service and affordability. "The demand is high for internet connectivity as the world has become a global village and as service provider we are continuously expanding our data network to meet this demand with no exception of locality." Said Mr. Moyo. 

Download press release here.

Communications Committee Members Visit Zantel Offices

Dar es Salaam, March 15, 2011: Zantel Zanzibar office had the pleasure of hosting MP's from the Zanzibar House of Representatives Communications and Infrastructure committee. The committee members were met with the Management led by the Zanzibar GM Nahaat Mahfoudh and Government Relations Manager Charles Jutta.

The MP's were later shown around the offices and made to understand Zantel's operations in Zanzibar and Tanzania in general. Download press release here.

NEW POSTPAID BUNDLE INTRODUCED

Dar es Salaam March 15, 2011: Zantel on its continuous effort to add value to our customers has introduced a new and competitive postpaid package that saves a customer up to 30% on calling rates. The new Z-Biashara 600 bundle offers 600 talk minutes, 250 SMS's that comes with a free handset (Nokia E 63) all this at an affordable monthly fee of only TSH 90,000.

This new offer was aimed at providing our customers with more options, reasonably priced and is consistent with our value propositions.

Other Z-Biashara bundles are as follows: Download press release here.

Prices are VAT inclusive

Zantel Introduces Quarter Shilling with Twanga Zaidi Offer

Dar es Salaam March 14, 2011: Zantel, the most innovative and affordable network in the country today has launched a new offer known as Twanga Zaidi that enables its customers to make Zantel – Zantel (on-net) calls for a quarter shilling (TSH 0.25/sec) calling all the time. With Twanga Zaidi Zantel customers can call other local networks for only TSH 1.99 per second all the time, this makes Twanga Zaidi the most competitive offer in the market to date.


Brian Karokola, Zantel A/g. Marketing Director said the new offer is an enhancement of its Twanga Kote Kote tariff. "Today we are launching Twanga Zaidi offer for our prepaid customers in the mainland region to enable them communicate with ease any time of day and night with no hidden conditions. All Zantel customers situated in mainland regions will automatically join this offer without subscribing provided they are on Twanga Kote Kote tariff. Twanga Zaidi offer is valid only on mainland Tanzania regions except for Dar-es-salaam and Zanzibar.

Twanga Zaidi offer is valid only on mainland Tanzania regions except for Dar-es-salaam and Zanzibar.
Download press release here.

ZANTEL FREELANCERS AWARDED

Dar es Salaam, March 01, 2011: Zantel Sales team has awarded its best performing freelancers with bicycles to enable them work more efficiently. A total of 24 freelancers working in Dar es Salaam were presented with brand new bicycles after meeting their targets. Sales department started a 1 month competition among freelancers countrywide in order to build up a competitive spirit so as to bring out the very best out of them and ramp up quality connections.

Norman Moyo, Zantel CCO speaking after handing over the prizes to the winners lauded the freelancers for their good performance in meeting their targets. “What our freelance team is doing is very commendable and today we are acknowledging their hard work. This is also a great employment opportunity for the youths out there to develop and sharpen their sales and marketing skills. We currently have 15,000 freelancers working countrywide and are proud of initiating this scheme that is directly contributing to the country’s economic growth.”

A total of 91 freelancers countrywide met the set targets and have each been awarded with a bicycle. Other competitions will be introduced in the near future with bigger prizes to motivate the freelancers to make more connections and increase Zantel’s subscriber base. Download press release here.

EAST AFRICA ASSEMBLY MEMBERS VISIT EASSY LANDING STATION

Dar es Salaam, February 21, 2011: Zantel today hosted a delegation of members of the Communication Committee from the East Africa Assembly who came to learn more about the East African Submarine Cable System (EASSy). Zantel is the local host of the EASSy cable in Tanzania with the landing station situated at the Zantel Head Offices at Zantel Park Drive – In Msasani.

The members of parliament were taken for a tour around the landing station and taken through a presentation on the EASSy project from the landing in the country April 2010 and the starting of operation in August 2010.Download press release here.

HAMISI MA SMS BACK WITH A BANG IN ZANZIBAR

Zanzibar, Wednesday, February 09, 2011: Zantel’s Hamisi ma SMS promotion is back in Zanzibar and customers now stand a chance to win fantastic prizes simply by recharging their phones. This new promotion enables Zantel customers in Unguja and Pemba Islands to participate in daily, weekly and monthly draws.

To qualify for daily draws Zantel subscribers in Zanzibar have to recharge with a minimum of TSH 1,000 worth of airtime per day. Every recharge of TSH 1,000 is equivalent to 10 points which are the minimum entry points to the daily draw whereby lucky subscribers stand a chance to win instant prizes. Download press release here

ZANTEL OFFERS FULLY CONNECTED BLACKBERRY FOR TSH 490,000

Dar es Salaam, February 09, 2011: Zantel, the most innovative mobile company in Tanzania today introduced a once in a lifetime offer on its Blackberry services. The new offer and the only one in the market is offering a brand new Blackberry CurveTM 8520 Smartphone for only TSH 490,000 and get 6 months internet subscription free.

Brian Karokola, Zantel Ag. Marketing Director explaining the offer said Zantel came up with the offer is to increase Blackberry usage among Tanzanians. “Zantel is known for being an innovative brand and we came up with this Blackberry offer first and foremost to let people know that Zantel offers quality and affordable Blackberry services. We also want to increase uptake of Blackberry services among Tanzanians as it has a lot of benefits and is a good tool of work and learning.” Download press release here

ZANTEL LAUNCHES A NEW DATA SITE AT KIBETA, BUKOBA

Bukoba, Monday January 31, 2011: Zantel, the most trusted name in mobile broadband and internet services in the country today launched a new (data) internet site at Kibeta area in Bukoba bringing internet connectivity for the first time in the heart of Bukoba town.

Zantel Ag. Marketing Director Brian Karokola speaking at a short ceremony to switch on the new site said “Today we are here in Kibeta in Bukoba to launch this CDMA site that will bring the best internet connectivity for the first time in Bukoba town. Our data services are exceptional in terms of quality of service, affordability and network coverage. The demand is high for internet connectivity as the world has now become a global village and as a network and service provider we are expanding our data network to meet that demand. This is a beginning as we have plans to open more sites in Bukoba and surrounding areas to ensure everybody has access to fast and reliable internet connectivity all the time.” explained Mr. Karokola.Download press release here

PATA ZAIDI OFFER BACK BIGGER AND BETTER

Dar es Salaam, Friday 21, 2011: Zantel, famous for value based promotions, has reintroduced its Pata Zaidi (bonus on recharge) offer that gives bonus airtime to our customers every time they recharge. Pata Zaidi offer is back bigger and better with more voucher denominations and increase in bonus of up to 50%.This is one of the ways we facilitate pleasurable experience for our customers by enabling them stay in touch with the friends, families and associates in ways that are exciting. Download press release here

ZANTEL LAUNCHES NEW DATA SITE AT NJIRO

Arusha, Wednesday January 19, 2011: Zantel, the most trusted name in mobile broadband and internet services in the country today launched a new (data) internet site at Njiro suburb in Arusha bringing internet connectivity right at their door steps.

Commenting on the new site Zantel Ag. Marketing Director Brian Karokola Zantel said “Zantel superior internet connectivity has gained popularity and is of high demand in Arusha. Residents of Njiro were getting connectivity from our other sites in Arusha and now have opened a base station in the area and now they will be able to enjoy the fastest internet speeds. We want to bring our services closer to our customers for their convenience and offer them quality service.” Download press release here

ZANTEL SHAREHOLDERS VISIT ETISALAT HEADQUARTERS IN ABU DHABI AND ETISALAT ACADEMY IN DUBAI

Zantel shareholders from Zanzibar visited Etisalat headquarters in Abu Dhabi, and ETISALAT Academy in Dubai, UAE. The delegation comprised of Minister of State Presidents Office Finance, Economy and Development Planning Hon. Omar Yussuf Mzee, Minister of Infrastructure and Communication Hon. Hamad Masoud Hamad, Principal Secretary of State Presidents Office Finance, Economy and Development Planning, and Zantel's Board Director who is also with the Ministry of Infrastructure and Communication and Charles Jutta, Zantel's Government Relationship Manager. While at ETISALAT headquarters the delegation met with ETISALAT Group CFO Mr. Salem Ali Al Sharhan who is also Zantel's Chairman.